COVID-19 Response

We understand the recent coronavirus outbreak (COVID-19) brings uncertainty to your travel plans. With this mind, we want to reassure you that Alert Bay Lodge has taken steps to provide for your comfort, safety and health during your stay.

In this environment, social distancing is a key feature to maintaining good health. One of the unique features of the Lodge is its size: 3000 sq. ft. shared by four suites. The Great Room alone is 1400 sq. ft. with several nooks by the fire, the TV, and library. In addition to the large personal space this feature provides, we will also schedule breakfast sittings for up to two suites at our two separate dining tables.

While breakfast is included in your stay, guests may decide not to eat in local restaurants. We kindly ask you to order dinner when you book your room. We will post our dinner menu on our website shortly. Sittings for both breakfast and dinner will be scheduled one hour apart.

Hand sanitizing soap with at least 60% alcohol will be available in each room as will boxes off tissues. And, of course, we will scrupulously clean and disinfect frequently touched surfaces.

In addition to following guidance from the World Health Organization. we encourage you to review local travel recommendations and restrictions which are noted on our links page.

Scott and Nina Bonner


Here’s synopsis of the manner in which we’ve adapted our services to provide for your safety and comfort. While most points, below, are woven into our website, please accept this as a handy reference.

Unwell Guests

If a guest at Alert Bay Lodge feels unwell, symptoms that are COVID-19 related may include:

  • Headache
  • High fever
  • Fatigue/drowsiness
  • Sore throat or  cough
  • Chest congestion
  • Difficulty breathing
  • Muscle aches and pain
  • Whether they have been in contact with someone diagnosed with COVID-19

If two or more of these symptoms are present, the individual will be asked to self-isolate and a doctor will be contacted to diagnose the individual. Staff who have had contact will be asked to don masks, leave work, and affected areas will be sanitized. Should a guest be identified as having a confirmed case of COVID-19, the Vancouver Island Health Authority will be immediately contacted.

Checking In

When you enter the lobby, look for your name and room number posted on a chalk board in the lobby – next to it is a touchless and a squeeze hand sanitizer. Turning left, you’ll find your room key in your door lock. If you’d like assistance, please ring the bell or turn right into the Great Room.

Physical Distancing

Built on one level, Alert Bay Lodge is 3000 sq. ft. in size. The lodge has four rooms: two in the east wing and two in the west wing.

At 1600 sq. ft., we consider the Great Room and foyer to be public space and face masks must be worn. This room has four conversation nooks and a dining room, so there’s ample room to spread out or sit in small groups. It has a posted limit of ten occupants, including staff.

Dining

On the mezzanine overlooking Johnstone Strait we have two dining tables that are separated by a distance of eight feet. This area’s southern exposure, open windows and two ceiling fans circulate refreshing ocean breezes.

For breakfast, within the time frame of 6:30 am and 8:30 am, we offer an early sitting and a late sitting (exact times are negotiable). Each sitting will accommodate two rooms. You’ll be given the option to share the dining room with the second room or dine separately.

Kitchen staff wear a facemask and place prepared meals on a table outside the kitchen. Guests pick up the plate and take it to their reserved table. Fresh napkins and cutlery are available in the dining area.

Cleaning Protocols

We take great pride in maintaining a clean and welcoming environment for guests. While our regular cleaning protocols are rigorous, we have put additional protocols in place during this period where the containment of COVID-19 is paramount. We have increased the frequency of cleaning key public spaces, wiping down frequently touched items such as door handles and light switches with a bleach-containing, germ-killing formula.

Personal Hygiene Best Practices

All staff and guests will use best practices associated with minimizing exposure and spread of germs and associated illnesses. These include diligence in regular hand washing, the use of anti-bacterial formulas available in public areas, coughing or sneezing into their sleeve (never hands) and minimizing face touching.

Cancellations

If you book directly with Alert Bay Lodge, your stay is fully cancellable up to 24-hours. You can also cancel for free within 24 hours of making the booking. Please cancel online by revisiting your booking form or send an email with our booking number to reservations@alertbaylodge.com.

Should you have elected to book with an online accommodation service they may have different policies. As a rule, we have found they are equally flexible but they first may have to confirm your cancellation with us.

Our COVID Safety Plan, based on BC WorkSafe standards, is in a clearly marked binder in the Great Room.

Daily Public Health lists local travel recommendations and restrictions for BC can be found here. More information is on our links page.

From the Village of Alert Bay, ‘Namgis First Nation and Whe-La-La-U Area Council

The following are the expectations given the changes due to the pandemic. We also encourage those visiting our island to follow the appropriate health behaviours to stay safe and keep others safe. If you do travel, you are encouraged to be as self-contained as possible with your provisions and accommodations.

Please note, Cormorant Island does have medical services but requires contact by phone prior to attendance at the hospital, and doctor offices. At May 31, 2020, the dental clinic services are still suspended and will be reopened once the appropriate protocols aligned with Work Safe BC have been established.

Given BC’s Restart Plan, recommendations of the public health officer and Work Safe BC, Cormorant Island businesses will be operating with protocols to protect their staff and the public. These restrictions may impair the authentic travel experience that one normally enjoys on our island. These current restrictions include:

  • A limited number of individuals in a business at a time
  • Lineups outside stores that include physical distancing
  • Services only being provided by appointment only or by electronic means only
  • Limited hours or days of operations
  • No access to public washrooms throughout the community
  • The Village of Alert Bay Campground will be restricted to self-contained units only and no tenting allowed
  • Restrictive areas on public transit such as BC Ferries
  • The postponement of our annual summer events to 2021

We encourage you to come to Cormorant Island in 2021 and celebrate at the following events: 

  • June Sports – June 17 to 20, 2021
  • Alert Bay Artfest – July 24 and 25, 2021
  • Bay Days – July 24 and 25, 2021
  • Salmon Run – July 25, 2021
  • Alert Bay 360 Eco Paddle – August 1, 2021

For further information, please contact the Alert Bay Visitor Centre at info@alertbay.ca or 250-974-5024.